Lead UX Designer
Lead UX Designer on Coupa’s AI team, responsible for AI features across the entire product suite. I set UX direction, guide execution, and partner with Product and Engineering to create consistent AI experiences.
Portfolio · 2026
Sara Bou Zeid
Lead UX Designer at Coupa
Enterprise SaaS, procurement, supply chain, and AI. I’m a Lead UX Designer on Coupa’s AI team, responsible for AI features across the entire suite.
Selected work
Case studies are password protected.
01
Agent Builder
Defining how enterprise users create, understand, govern, and publish AI agents with the right level of control.
02Coming soon
Workbench
Bringing complex setup and decision-making into one focused workspace with clearer hierarchy and fewer context switches.
03Coming soon
Partial Confirmations Flow
Helping suppliers confirm part of an order while keeping remaining quantities, dates, and exceptions understandable.
Experience
Résumé
UX design lead with 8 years in enterprise SaaS, specializing in procurement, spend management, and AI product design.
Coupa
2018 to PresentSenior UX Designer
Sole design lead for the Supply Chain Collaboration suite. Drove 30% higher adoption and 25% customer growth in six months, scaling the product to 40+ customers while mentoring two designers.
UX Designer
Designed across Invoices, Requisitions, Purchase Orders, Payments, and Suppliers while conducting research with customers and prospects.
Associate UX Designer
Contributed to core procurement products and built a foundation in complex enterprise UX design.
Education
San FranciscoProfessional Certificate, UX Design
UC Berkeley Extension · One-year, in-person program
B.B.A., Marketing (focus: consumer behavior)
University of San Francisco · GPA 3.87, Summa Cum Laude · Division I Women’s Volleyball
A little more personal
About
Lead UX designer, former German national volleyball player, Division I athlete, coach, mentor, and lifelong teammate.
Background
I’m a Lead UX Designer based in San Diego, with 8 years in enterprise SaaS. I studied marketing at the University of San Francisco, completed UC Berkeley Extension’s in-person UX Design program, and joined Coupa as an Associate UX Designer in 2018.
Since then, I’ve grown through four roles inside the same complex product ecosystem. My work has ranged from core procurement and Supply Chain Collaboration to AI experiences across Coupa’s entire suite.
My background in competitive volleyball still shapes how I work: prepare carefully, communicate clearly, stay resilient, and help the whole team perform.
Eight years at Coupa
Along the way
A few moments from presenting, facilitating, collaborating, and occasionally standing in front of a very full whiteboard.
A career highlight: speaking about UX design at Coupa's Annual Conference in Las Vegas.
Stepping outside my comfort zone in the expo hall.
The whiteboard always looks crazy before the synthesis begins.
Brainstorming, notes, and the start of a direction.
The design team in action.
Enterprise workflows used to require a lot of paper.
Workshop week with the team in India.
Our team in India, joined by a few of us from the US for a workshop week.
Interests
Volleyball & coaching
From Germany’s national team to Division I at USF and later coaching, volleyball has been a constant source of discipline, energy, and community.
Growing people
I care about helping designers become confident owners and creating teams where clear feedback and trust lead to better work.
AI & human judgment
I’m interested in how AI changes enterprise work, and how design can preserve context, agency, and control as it does.